Shiunso Hotel - Hakone

The stay here was fantastic and exceeded my high expectations, especially with the room featuring an in-bath hot spring tub, in a secluded location.

Generous sized room with in-bath hot spring tub and a nice view and tea, free soft drinks in the on-site bar. A GREAT selection of options, great food.

The place turned out to be good value in comparison to other hotels. Impeccably clean hotel, greatly enjoyed to be adjacent to Hakone, an awesome onsen and the local Shinto shrine thanks to beautiful and particularly good location. The food was great and there were plenty of dishes in the menu. The free parking was onsite, attentive service...

The faultless staff and beautiful rooms made our stay pleasant. I greatly enjoyed the room with the private open-air bath; the bed was exceptionally comfortable. - the location was convenient, near the main Hakone Yumoto shopping area and the fabulous drumming and lantern festival. - the property's food was exceptional, and there is a steakhouse, Yoshiike, close by.

The room size and balcony view were amazing. The staff were friendly and accommodating, providing special meals and explaining the menu. They held our bags and the outdoor bath was relaxing. Highly recommend.

Felt like treated like royalty, no complaints.

The hotel is conveniently located near many restaurants and local souvenir shops. the area around the hotel is beautifully lit at night. - There are plenty of dining options nearby, such as Steak House Yoshiike which is only a 15-minute walk away.

Excellent venue with lovely views and clean facilities. Good value for a stunning room in a great location convenient for excursions in Hakone. - Super base for exploring Hakone, near beautiful spots like a roaring river, a lit bridge, and the drumming and lantern festival.

The parking was onsite. the room was big and stunning. - A wide array of food for breakfast was exceptional. - Greatly enjoyed our rooms with the private open air bath. - the service here was excellent. - the location was stunning and marvelous, a 10-15 minute walking distance from Forest Adventure Hakone.

This traditional Japanese hotel offers an unforgettable experience with its amazing onsen and excellent food. Guests can enjoy various facilities such as private and outdoor onsens, and spacious and clean rooms with traditional Japanese decor. Families have a great time here and the staff is attentive to dietary restrictions. Guests can easily travel around the village with frequent bus services and helpful staff assistance.

Some staff members may struggle with English language skills.

I had a wonderful stay! The view from my room was lovely, the private onsen was a must, and the meals were delicious.

Nothing to fault.

We had an very nice traditional ryokan experience at a beautiful riverside location. The kaiseki dinner and breakfast were delicious, and we loved the private onsen. The staff was attentive and helpful, despite the language barrier. a must-try experience!

Location was convenient, near a train station and bus stop. The private onsen was a nice touch, and the traditional Japanese meals were good. The staff was friendly and helpful with directions.

The room was small and the bedding was uncomfortable. We were surprised by additional charges that were not clearly communicated beforehand.

the close proximity to a key location and the large rooms were also positive. One advantage we enjoyed was the peaceful sound of the river nearby, adding to a relaxing holiday atmosphere.

The hotel was quite dated and underwhelming for the price. the breakfast wasn't up to par and some areas of the hotel need renovation, such as the carpets and bathrooms.

We had an incredible time at this luxurious 4-star hotel. The location was perfect, nestled right next to a roaring river down the hill. It was so convenient for us to make excursions in the Hakone area. The service was top-notch, with room service and friendly staff who went above and beyond to accommodate us. The room amenities were fantastic, from the ironing facilities to the heating and air conditioning. We loved having a sitting area and terrace to relax on, and the free Wi-Fi in the rooms was a definite plus. The hotel also had a snack bar and a leisure spa & wellness center, where we enjoyed karaoke and indulged in the hot spring bath and open-air bath. we would highly recommend this place to friends for its incredible location, excellent service, and amazing amenities.

Unforgettable traditional Japanese experience with stunning river views. Amazing staff, comfortable futon beds, and delicious kaiseki meals. Private onsen option available for a little extra. Easy walk from the station, or opt for bag delivery service. Free shuttle bus.